Organizations
What changes when an organization works on its functioning?
An organization may have strategy, processes, systems, competent people
and formal structures, yet what has been defined may reach execution
in different ways.
Before attributing the problem to people, the Discipline proposes another question:
How is what comes beforehand organized so that this can happen?
When there are absences, people have to compensate, improvise, make decisions where they should not have to, and sustain through sheer effort what the system has failed to structure. When structural conditions are sufficiently defined and sustained, certain things happen more consistently.
Structuring Functioning
can help an organization to
Make visible what
sustains work
Standardize the functioning
of strategic lines
Increase the consistency
of functioning
Bring what has been defined
to execution
Incorporate into functioning
what has begun to work well
Govern execution
Questions for your organization
- If a particular person leaves, does the work keep functioning in the same way?
- Is your organization’s knowledge incorporated into the work, or does it remain concentrated in a few people?
- Does having defined processes guarantee that those processes actually work?
- You know what your organization does. But do you know how it functions?
Talk to us about how something functions in your organization